311

311 is one of the greatest services San Fran has to offer. Basically, it's a customer service line for the city. From the impression I got, you can ask them anything about the city and they'll answer or direct you to someone who can.

Today, I used this magnificent cell phone service to help me get unlost on the MUNI (bus service). After exploring a little bit on the Embarcado and Fisherman's Wharf, it was time to go home. Using the handy map I had just bought, I found the closest bus stop for Bus 10, one that I take to work and gets me home. Little did I realise, that bus 10 ends service at 7pm on M-F (it was 830).

Handy dandy 311 let me know this, and also told me the best way to get home, with least walking distance and transfers. My customer service rep, Jay, told me all about bus 19 and how close it would get and all with a smile on his face and a pep in his voice. Hooray! Go 311. I'll be using that more often.